Lueur Lingerie has endeavored to ensure that all information on the website is accurate. However, it is possible that discrepancies or inaccuracies may arise if Lueur receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at custcare@lueurlingerie.com with the subject line ‘Incorrect information’.

Disclaimers of Warranties & Product Liability

Lueur does not provide warranties on any merchandise–any warranty or promises made by the manufacturers are solely their liability. The information made available to you through our catalogs is limited to the information provided by the manufacturer to us. All products displayed in our catalogs may not be available for sale due to product unavailability or other reasons. Actual colors and dimensions may differ from the screen image of the product.

LUEUR LINGERIE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY WEARING WRONG SIZE/TYPE OF INNER WEAR. THE FIT GUIDE PROVIDED IS FOR EDUCATIONAL PURPOSE ONLY AND THE USER IS DIRECTLY RESPONSIBLE FOR USING IT IN A PROPER MANNER AND ANY LOSS/DAMAGE ARISING DUE TO WRONG/IMPROPER USAGE.

Information Liability

In no event shall Lueur Lingerie or any of its sources be liable for any direct, special, incidental, indirect, punitive or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the (a) the use or the inability to use the Services;(b) unauthorized access to or alteration of the user’s transmissions or data;(c) any other matter relating to the service. Neither shall Lueur be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Lueur shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Lueur ‘s control. Information on our web site may not be reproduced, copied, or altered without the express written consent of Lueur and its affiliates.

Termination Clause

Lueur Lingerie may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Lueur and its third-party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to our website and its third-party providers or distributors, as applicable.

Returns & Exchange

Lueur Lingerie has a no return policy for any Panty/Bottomwear. Lueur will be happy to provide “7-Day Free Exchange*of any Bra*or Bra(s) with the following terms and conditions:-

1. The merchandise is in proper condition.
2. All the original tags are attached to the merchandise.
3. The Original Lueur Box provided with the merchandise is intact.

“ALL RIGHTS RESERVED. LUEUR LINGERIE C/o MLS RETAILS PRIVATE LIMITED”.